The questions every clinic asks — answered straight.

Either — you choose. MedStream is built per clinic and runs happily on a server inside your building or in the cloud. Whichever you pick, nightly automated off-site backups keep a copy safe outside your four walls.

The whole hospital. MedStream covers every specialty from OPD to IPD, OT and billing with 25+ integrated modules. IVF, obstetrics and gynaecology are simply where it goes unusually deep — including 17 dedicated embryology & ART modules.

Yes — assisted migration is part of getting started. We bring patients across from paper registers or your previous software, and a bulk import tool handles large patient books in one pass.

A demo walked through on your own workflows, then white-label setup with your name and branding, assisted data migration, and on-site & remote training for every role. You go live with a system that already looks and feels like yours.

It's your data — always. Everything can be exported (Excel exports are built into the registers and reports), and if you run on-premise, the database never leaves your building. Nightly off-site backups protect it without taking it away from you.

Every night, MedStream automatically backs your data up to a secure off-site location. If hardware fails, we restore from the latest backup — your registers, records and billing history come back with it.

Through 100+ granular role permissions. You build custom roles — front desk, nurse, embryologist, accountant — and every screen and action is gated, so each person signs in to exactly their work and nothing else.

Built in, not bolted on. ICMR Form F (PC-PNDT) is part of the clinical workflow, registration is ABHA ID ready, and the HMIS government register auto-tallies your monthly Service Delivery Report for export to Excel or PDF.

Yes — MedStream is white-label. Your hospital's name, logo, favicon and brand colour appear everywhere: on screen, on receipts, on prescriptions and printed documents. Patients see your brand, not ours.

Yes. The documents patients sign or take home are bilingual — consents come in English and Gujarati, and the printable indoor pack includes the Gujarati “Bahedarhi” feedback form.

That's the point of per-clinic configuration. UHID number formats, receipt and prescription layouts, mandatory fields and entire modules can be toggled to match how you already work — with your own masters for doctors, drugs, procedures and rooms.

Nothing exotic. MedStream is built on React, Node.js and MongoDB and runs fast on modest hardware — the computers already at your front desk are usually enough.

Yes, through a token-secured integration API with endpoints for pharmacy export, billing and patient lookup. Two companion products — Insurance Claim Manager and Expense Manager — plug into the same record.

Every booked appointment triggers a confirmation on WhatsApp — queued, retried on failure, and logged with delivery and read status. You stay in control with per-template toggles and test sends. Today, confirmations are what's live; further triggers are on our roadmap, and we'd rather tell you that plainly.

Modularly — you pay for the modules your clinic actually needs, not a one-size bundle. Because every deployment is built per clinic, pricing starts with a conversation: tell us your workflows and we'll quote precisely.

On-site and remote training for every role, from the front desk to the lab. After go-live, support that speaks your language — a WhatsApp message or a phone call away.