The questions every clinic asks, answered straight.

Either, you choose. MedStream is built per clinic and runs happily on a server inside your building or in the cloud. Whichever you pick, nightly automated off-site backups keep a copy safe outside your four walls.

The whole hospital. MedStream covers every specialty from OPD to IPD, OT and billing with 25+ integrated modules. IVF, obstetrics and gynaecology are simply where it goes unusually deep, including 17 dedicated embryology & ART modules.

Yes, assisted migration is part of getting started. We bring patients across from paper registers or your previous software, and a bulk import tool handles large patient books in one pass.

A demo walked through on your own workflows, then white-label setup with your name and branding, assisted data migration, and on-site & remote training for every role. You go live with a system that already looks and feels like yours.

It's your data, always. Everything can be exported (Excel exports are built into the registers and reports), and if you run on-premise, the database never leaves your building. Nightly off-site backups protect it without taking it away from you.

Every night, MedStream automatically backs your data up to a secure off-site location. If hardware fails, we restore from the latest backup, your registers, records and billing history come back with it.

Through 100+ granular role permissions. You build custom roles, front desk, nurse, embryologist, accountant, and every screen and action is gated, so each person signs in to exactly their work and nothing else.

Built in, not bolted on. ICMR Form F (PC-PNDT) is part of the clinical workflow, registration is ABHA ID ready, and the HMIS government register auto-tallies your monthly Service Delivery Report for export to Excel or PDF.

Yes, MedStream is white-label. Your hospital's name, logo, favicon and brand colour appear everywhere: on screen, on receipts, on prescriptions and printed documents. Patients see your brand, not ours.

Yes. The documents patients sign or take home are bilingual, consents come in English and Gujarati, and the printable indoor pack includes the Gujarati “Bahedarhi” feedback form.

That's the point of per-clinic configuration. UHID number formats, receipt and prescription layouts, mandatory fields and entire modules can be toggled to match how you already work, with your own masters for doctors, drugs, procedures and rooms.

Nothing exotic. MedStream is built on React, Node.js and MongoDB and runs fast on modest hardware, the computers already at your front desk are usually enough.

Yes, through a token-secured integration API with endpoints for pharmacy export, billing and patient lookup. Three companion products come from the same team: the WhatsApp Business Suite, which carries every patient message the HMS sends and is also sold on its own as a full WhatsApp Business API platform, plus Insurance Claim Manager and Expense Manager, which plug into the same record.

Yes. A month of OPD receipts exports as Tally XML vouchers in one click, ledger names mapped once in settings, cancelled receipts netted to zero, your own voucher number prefix kept. Your accountant imports the file into Tally; nobody re-keys a receipt.

Yes. MedStream installs on a phone or desktop like an app, full-screen under your own icon, with an offline shell and a prompt when an update lands, and sends push notifications to staff, so a doctor sees a new teleconsultation booking wherever they are. Patients never install anything: self-booking and teleconsultation are plain web pages.

Yes. A one-click AI spell and capitalisation check reviews operative notes, indoor histories and all six patient histories before they print. It runs on your clinic's own Gemini, Anthropic or OpenAI key, you choose the provider and pay the provider directly, and the key never leaves your configuration.

Twelve triggers, each mapped to a template you've had approved: confirmation on booking, reminders the day before and the morning of, a thank-you after the visit, admission and discharge alerts to staff, a thank-you and an opinion request to the referring doctor, and the teleconsultation OTP, reminder, cancellation and thank-you. Reminder times and send delays are yours to set, a template can go out in more than one language, and every message is queued, retried and logged with delivery and read receipts. The follow-up reminder goes further: a button opens a booking form inside the chat, and the patient's chosen slot is booked against the doctor they last saw, rolling out now with our WhatsApp partner.

Yes. A permanent QR sticker on the patient's file opens a self-booking page on their phone, name prefilled, last doctor preselected, only the dates and slots you've opened, in English or Gujarati. For teleconsultation, a public page on your domain lets a new patient register with a WhatsApp OTP, choose a slot and pay by UPI, then join a one-to-one video consultation from a link, while the desk verifies the payment and the doctor works the day's list. Both are add-ons, switched on per clinic, and neither needs a login or an app.

Modularly, you pay for the modules your clinic actually needs, not a one-size bundle. Because every deployment is built per clinic, pricing starts with a conversation: tell us your workflows and we'll quote precisely.

On-site and remote training for every role, from the front desk to the lab. After go-live, support that speaks your language, a WhatsApp message or a phone call away.